Privacy Policy

This privacy policy ("Policy") describes how Tarjeeh.ai ("Company," "we," "our," or "us") collects, uses, and shares information about you when you visit or use our services at https://crmverse.app (the "Site") and related applications.

This Policy applies to all visitors. Certain portions apply specifically to "Authorized Customers" — individuals who register for or purchase products or services through the Site.

We collect information you provide directly to us, including:

• Name, email address, and phone number
• WhatsApp number and contact details
• Billing address and payment information
• IP address, location, and browser type
• Business name and country

We also collect usage data automatically — pages visited, features used, session duration, and device information — to improve our services.

Tarjeeh.ai's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Data obtained through Google APIs is used solely to provide or improve user-facing features visible within Tarjeeh.ai. We do not use this data to serve advertisements, train AI or machine learning models, or share it with third parties except as required to operate the service.

We use collected information to:

• Provide, operate, and maintain our services
• Process transactions and send billing information
• Send product updates, newsletters, and promotional communications (opt-out available)
• Respond to support requests and improve customer experience
• Detect and prevent fraud and security issues
• Comply with legal obligations

We do not sell your personal information. We may share information with trusted vendors and service providers who assist in operating our platform (e.g., cloud hosting, payment processing, analytics). These parties access data only on a need-to-know basis and are bound by confidentiality obligations.

We do not control how third-party services you connect through Tarjeeh.ai (such as WhatsApp Cloud API or Stripe) use your data. Please review the privacy policies of those services separately.

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data in transit and hashed storage for passwords. Access to sensitive data is restricted to authorized personnel using secure credentials.

While we take reasonable precautions, no electronic transmission or storage system is 100% secure. We cannot guarantee absolute security of your information.

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies help us remember your preferences, maintain your session, and analyze usage patterns. You can control cookie settings through your browser; however, disabling cookies may limit certain features of the Site.

We retain your personal data for as long as your account is active or as necessary to provide services. Upon account deletion, we remove or anonymize your data within 30 days, except where retention is required by law.

Tarjeeh.ai is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it promptly.

You have the right to:

• Access and review the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Request data portability where technically feasible

To exercise any of these rights, contact us at the details below.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the revised policy.

If you have questions or requests regarding this Privacy Policy, please contact us: